Legal
As of: February 2025
These General Terms of Use (“Terms”) apply to the content and use of the online application “Ability Hub” (hereinafter “the application”). This includes, in particular, the website www.ability-hub.com and any apps provided by the provider (app.ability-hub.com).
For better readability, these Terms use the generic masculine form. Unless otherwise indicated, the personal designations used refer to all genders.
1. Provider of the application
The application is offered and provided by Ability Hub GmbH (hereinafter “Ability Hub”, “provider”, or “we”), based at Pappelallee 78/79, 10437 Berlin. Email: info@ability-hub.com. Phone: +49 176 8235 5198.
2. Subject matter of the contract
2.1 The subject of these Terms is the use of the application, through which the provider enables its users to access certain digital services described in these Terms and in the application.
2.2 The provider does not warrant that use of the application is technically possible at all times without interruption or error. The provider will make reasonable efforts to minimize any downtime.
2.3 Without separate written consent, the user is only permitted informational use for internal purposes, but not commercial exploitation of the application and/or its content.
3. Conclusion of contract
3.1 The contractual relationship governed by these Terms is established when the user accepts these Terms (e.g., upon installing the app or before using the features of the website). A separate declaration of acceptance by the provider is not required.
3.2 The provider reserves the right to change, supplement, or delete the application and the associated offerings at any time without separate notice, or to suspend publication temporarily or permanently.
3.3 Paid services may not be restricted to the detriment of the user during the agreed paid term.
4. Subject matter and scope of the services offered
4.1 Provision of information
The application primarily serves to provide information in the field of sustainability, ESG and sustainability regulations, and further topics such as regulations on digitalization and AI. The content is a compilation of curated and reliable sources (e.g., official bodies, government or EU sources), supplemented by content created in-house and, where necessary, reviewed by experts or legally. Depending on their subscription, users can navigate between topics, access content, and download it.
4.2 User account
The application may allow the user to register an account and store personal data in it. The user can delete their account at any time; the handling of their personal data is governed by the privacy policy. In the case of a company, multiple accounts may be created.
4.3 Chatbot
The application enables interactive exchange with an AI-based chatbot. The user is aware that AI-generated responses are based on probability values and training data and may contain outdated, incorrect, or inaccurate information. AI content is therefore not suitable as a basis for material decisions. Use is at the user’s own responsibility and risk.
5. Costs and fees
5.1 All services available via the application are subject to a fee. During registration or when accessing individual services, the user is expressly informed of the access rights and the associated costs.
5.2 A contract for paid services is only concluded once the user expressly confirms the purchase by clicking the designated button. Beforehand, the provider informs the user about the subject matter, term, and payment terms.
6. Right of withdrawal
Where the user, as a consumer within the meaning of § 13 of the German Civil Code (BGB), uses paid services, they have a right of withdrawal that they may exercise without giving reasons.
Right of withdrawal: You have the right to withdraw from this contract within fourteen days without giving any reason. The period is fourteen days from the conclusion of the contract. To exercise it, inform us (Ability Hub, Pappelallee 78/79, 10437 Berlin, info@ability-hub.com, +49 176 8235 5198) by means of a clear statement. To meet the deadline, it is sufficient to send the notification in time.
Consequences of withdrawal: In the event of withdrawal, we will refund all payments received without delay, at the latest within fourteen days of receiving the notice of withdrawal, using the same means of payment. If you have requested that services begin during the withdrawal period, you owe a reasonable amount for the services provided up to that point. We will provide a model withdrawal form on request.
7. Contract term and termination
7.1 The contract term is generally 12 months, unless otherwise specified. Either party may terminate with one month’s notice at the end of the term. If no notice of termination is given, the term automatically renews for a further 12 months.
7.2 The right to terminate for good cause remains unaffected.
8. Amendments to the contract
We reserve the right to adjust these Terms from time to time (e.g., in the event of changes in law, changed case law, or changes to the offering). We will announce changes by email and point out the specific amendments. Users may object within 6 weeks. Without a timely objection, the amended Terms are deemed accepted; in the event of an objection, the contract continues under the original conditions, whereby we have a right of termination with 3 months’ notice.
9. Disclaimer of liability
9.1 Provided data and information are merely suggestions for informational purposes. It is incumbent on each user to review them conclusively before basing a material decision on them. The provider assumes no warranty for functionality, timeliness, correctness, completeness, or quality.
9.2 Where content is generated by AI and not reviewed by a human before publication, we point this out. The provider is not liable for defects in AI-generated content, in particular not for incorrect, outdated, or inaccurate information.
9.3 For merely informational references to third-party content, we assume no liability for correctness, timeliness, and completeness.
9.4 The provider is liable without limitation in cases of gross negligence or intent, as well as—regardless of the degree of fault—for damages arising from injury to life, body, or health and under the Product Liability Act.
9.5 For slight negligence, the provider is not liable in the case of free offerings. For paid services, the provider is liable in the event of slight negligence only for the breach of a cardinal obligation, limited to typical and foreseeable damages. Otherwise, there is no liability for slight negligence.
10. Warranty and updates
10.1 No warranty rights apply to the free use of the application.
10.2 For paid use, the statutory warranty rights apply (§§ 327d ff. BGB). The agreed condition expressly does not include that the content is always error-free and up to date.
10.3 Where applicable, the provider publishes unsolicited updates to remedy defects and/or optimize the application, and informs users of material changes.
10.4 Otherwise, changes to the application are only possible under the conditions of § 327r BGB.
11. Intellectual property and industrial property rights
11.1 All rights to the application belong exclusively to the provider. The user receives only a simple, revocable, non-transferable, and non-sublicensable right, limited to the duration of use, to use it as intended.
11.2 Without express written permission, the user is not permitted to use other rights of the provider (e.g., trademarks and company identifiers).
11.3 The provider reserves the right to pursue any unauthorized use of content under civil and criminal law.
12. User data and security notices
12.1 The user ensures that all information and content provided is accurate, current, and complete and does not violate any laws or third-party rights. They may only store protected third-party content if they are entitled to do so.
12.2 The user is responsible for keeping their access credentials confidential and ensures that no third party abusively accesses their account.
12.3 The user ensures that transmitted data is free of malware (in particular viruses, worms, Trojans) that could endanger the application, infrastructure, or other users’ data.
12.4 The provider is entitled to exclude users from use and to block or restrict access, as well as to assert claims for injunctive relief and damages.
13. (Online) dispute resolution
The European Union provides an online platform for out-of-court dispute resolution at http://ec.europa.eu/consumers/odr. We are not obligated to participate in a dispute resolution procedure before a consumer arbitration board and have also decided against voluntary participation.
14. Final provisions
14.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions at the user’s place of residence outside Germany remain unaffected. The place of jurisdiction for all disputes is Berlin.
14.2 Should individual provisions be or become invalid, this does not affect the validity of the remaining provisions. Invalid provisions are replaced by those that come closest to the economic purpose; the same applies to gaps.